In this episode of Behind The Smiles, we interviewed Susan Gunn. Susan Gunn has over 21 years experience in business automation and financial software. She’s an Advanced QuickBooks ProAdvisor and a Certified Fraud Examiner. She has published 39 books and working on number 40!

Key Points to Jump To:

0:41 Susan’s Background

4:22 What are the signs that someone could be embezzling?

9:26 Trust Wisely

14:20 There’s no silver bullet to prevent embezzlement

19:47 Backups, are they reliable?

30:41 Background Checks

38:48 Know about your systems and controls

3:25 Upcoming Projects

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Ian Young

Ian works as the Content Manager for YAPI. He also oversees the blog and Behind The Smiles story and podcast series. In his free time he enjoys photography and videography. If you are interested in contributing to our blog or being featured in Behind The Smiles, reach out to Ian at

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