Behind The Smiles
Join Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you’ll listen to valuable insights from the people who are doing extraordinary things in dentistry.
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Behind The Smiles: Brenda McNulty
This week’s episode features Brenda McNulty, Dental Group Director of supportDDS. She talks to us about team building and changing the way that dentists hire and train their teams. In this episode, Brenda teaches us how to hire the right people.
Behind The Smiles: Debra Engelhardt-Nash
In this week’s episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice.
Behind The Smiles: Christine Hammond
Christine Hammond joins Dr. Gina to talk about Christine’s experience working as a scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine talks about how the little details matter in a dental office, strategies to gain online reviews, and how to avoid broken appointments and communicate with patients.
Behind The Smiles: Dr. Vilas Sastry
Dr. Vilas Sastry of teledentistry.com joins us to talk about the problems that teledentistry can solve for you and your team, such as combating “no shows,” and creating a productive schedule.
Behind The Smiles: Dr. Ashley Joves
In this episode of Behind The Smiles, Dr. Ashley Joves of Smile & Co. joins us to talk about being authentic, humanizing social media, and communicating clearly with your team. In this honest and vulnerable episode, Dr. Ashley Joves talks about expressing gratitude towards your team, and that we are enough, as human beings and as dentists.
Behind The Smiles: Jennifer Pearce
Jennifer Pearce of Prosperity Dental Solutions shares with us how to: 1.) Identify what kind of leader you are 2.) Accentuate your strengths 3.) Work with a team that complements you well. Jennifer has worked in the business of dentistry for 24 years and offers coaching.
Behind The Smiles: Cyndi Blalock
Dr. Gina Dorfman interviews her friend, and founder of “She Grows Her Practice,” Dr. Cyndi Blalock, about being a female dentist and work life balance.
Behind The Smiles: Rachel Wall
In the time of crisis, our teams need strong leaders. Lead your team with a plan, not panic. This is a very insightful interview in which Rachel shares her Five-Step Relaunch Plan.
Behind The Smiles: Dr. Mona Patel
Dr. Gina Dorfman interviews a good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal.
Behind The Smiles: Dawn Kulongowski
Running a dental practice can be stressful. Dawn Kulongowski, founder of The Peaceful Practice, joins us this week’s epsiode on Behind The Smiles.
Behind The Smiles: Dr. Erin Elliott
In this episode of Behind The Smiles, Dr. Erin Elliott talks with us about her journey in dentistry, how she balances being a dentist with being a mom, and how to embrace your unique calling as a dentist.
Behind the Smiles: Dr. Tim Rauch
In this episode, Dr. Gina Dorfman interviews a good friend and colleague, Dr. Tim Rauch. They chat about how we can use teledentistry not only to help triage emergencies but also to create extra income and provide continuity of care to our patients.