Behind The Smiles

Join Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you’ll listen to valuable insights from the people who are doing extraordinary things in dentistry.

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Behind The Smiles: Debra Engelhardt-Nash

Behind The Smiles: Debra Engelhardt-Nash

In this week’s episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice.

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Behind The Smiles: Christine Hammond

Behind The Smiles: Christine Hammond

Christine Hammond joins Dr. Gina to talk about Christine’s experience working as a scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine talks about how the little details matter in a dental office, strategies to gain online reviews, and how to avoid broken appointments and communicate with patients.

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Behind The Smiles: Dr. Vilas Sastry

Behind The Smiles: Dr. Vilas Sastry

Dr. Vilas Sastry of teledentistry.com joins us to talk about the problems that teledentistry can solve for you and your team, such as combating “no shows,” and creating a productive schedule.

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Behind The Smiles: Dr. Ashley Joves

Behind The Smiles: Dr. Ashley Joves

In this episode of Behind The Smiles, Dr. Ashley Joves of Smile & Co. joins us to talk about being authentic, humanizing social media, and communicating clearly with your team. In this honest and vulnerable episode, Dr. Ashley Joves talks about expressing gratitude towards your team, and that we are enough, as human beings and as dentists.

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Behind The Smiles: Jennifer Pearce

Behind The Smiles: Jennifer Pearce

Jennifer Pearce of Prosperity Dental Solutions shares with us how to: 1.) Identify what kind of leader you are 2.) Accentuate your strengths 3.) Work with a team that complements you well. Jennifer has worked in the business of dentistry for 24 years and offers coaching.

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Behind The Smiles: Cyndi Blalock

Behind The Smiles: Cyndi Blalock

Dr. Gina Dorfman interviews her friend, and founder of “She Grows Her Practice,” Dr. Cyndi Blalock, about being a female dentist and work life balance.

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Behind The Smiles: Rachel Wall

Behind The Smiles: Rachel Wall

In the time of crisis, our teams need strong leaders. Lead your team with a plan, not panic. This is a very insightful interview in which Rachel shares her Five-Step Relaunch Plan.

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Behind The Smiles: Dr. Mona Patel

Behind The Smiles: Dr. Mona Patel

Dr. Gina Dorfman interviews a good friend and colleague, Dr. Mona Patel. The two talk about the importance of setting boundaries in your business, and how we can work smarter, not harder, to do our best to recover our team and practice quickly once things are back to normal.

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Behind The Smiles: Dr. Erin Elliott

Behind The Smiles: Dr. Erin Elliott

In this episode of Behind The Smiles, Dr. Erin Elliott talks with us about her journey in dentistry, how she balances being a dentist with being a mom, and how to embrace your unique calling as a dentist.

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Behind the Smiles: Dr. Tim Rauch

Behind the Smiles: Dr. Tim Rauch

In this episode, Dr. Gina Dorfman interviews a good friend and colleague, Dr. Tim Rauch. They chat about how we can use teledentistry not only to help triage emergencies but also to create extra income and provide continuity of care to our patients. 

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Behind The Smiles: Dr. Marty Jablow

Behind The Smiles: Dr. Marty Jablow

In this special installment of Behind The Smiles, Dr. Gina chats with Dr. Marty Jablow. They discuss the effects the pandemic is having on dentistry, what we can control, and what is out of our control.

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