Running a successful dental practice comes with its fair share of challenges—time-consuming paperwork, inefficient patient communication, and the never-ending struggle to reduce no-shows. Dr. Richard Fossum, owner of two thriving dental offices in Texas, knew there had to be a better way.
That’s when he turned to Yapi.
The Challenge: Too Much Manual Work, Not Enough Time
Before Yapi, Dr. Fossum’s team spent hours scanning paper forms, manually confirming appointments, and struggling to boost online reviews. His front desk staff was overwhelmed, and patients experienced frustrating check-in delays.
The Solution: A Seamless Digital Transformation
By implementing Yapi and later upgrading to Yapi Leap, Dr. Fossum’s practices unlocked powerful automation tools, including:
✅ Smart Appointment Confirmations – Fewer no-shows, more filled chairs
✅ Automated Patient Forms – No more scanning, faster check-ins
✅ Optimized Review Requests – A massive boost in online reputation
The Results: A Game-Changer for Efficiency & Revenue
🚀 260 admin hours saved in just six months
💰 $51,494 in total savings and revenue impact
🌟 250+ new Google reviews improving online reputation
Dr. Fossum’s experience proves that dental practices can run smoother, save money, and enhance patient care—all with the right automation tools.
Want to see how Yapi Leap made it happen? Download the full case study now!
