Last minute hygiene cancellations are very costly for dental practices. When a patient cancels their appointment, filling that slot becomes the scheduler’s top priority. When a broken appointment happens last minute, filling it becomes the responsibility of the entire...
YAPI’s InstaReview™ feature makes it relatively effortless to get more five-star reviews for your office. It is able to overcome common barriers that often prevent patients from leaving a review by sending an automatic review request via text. The patient can leave a...
Last week we introduced YAPI’s newest feature: Actionable Notes. In addition to using Actionable Notes to send your patients early arrival reminders, you can also send Spanish appointment reminders! The concept of our “Actionable Notes” feature is...
You can now send emojis to your patients with YAPI! Correspond with them as you would text a friend. These visuals help personalize your message to patients… and add a little excitement leading up to their appointment. Try a smiley if you’ll see them...
Do you ever have patients call in just to see when their next appointment is? How many patients show up late or miss their appointment because they forgot the time and didn’t call in to double-check? Even with automated reminders, life is crazy and people can be...