Get the important patient caller information you need all in one place. YAPI Phone Assistant™ populates patient data from your PMS in an on-screen pop-up!
Get The Information You Need
When a patient of record calls your practice, YAPI Phone Assistant™ quickly gathers all crucial patient data from your PMS and displays it on your desktop as a pop-up. Hold times are significantly reduced as you will no longer find yourself searching through patient charts to get the information you need!
Get The Important Information Fast
Patient names, previous and upcoming appointment dates and treatment details will all appear, giving you the opportunity and advantage to address things that otherwise could have gone unnoticed.
Schedule More Patients
Delight Your Patients
Save Some Time
You can get the most out of YAPI Phone Assistant™ with VoIP integrators, RingCentral or Mango Voice. These providers integrate seamlessly with Phone Assistant™.
Prior to using Phone Assistant, I was constantly putting patients on hold to check for their upcoming appointments or pull up other family members. Sometimes I’d forget altogether to remind them of any unscheduled appointments or outstanding balances! Once we started using Phone Assistant, I quickly noticed how much faster I was able to help callers. Now it’s much easier addressing all patient concerns, while all the helpful information pops up on our screen automatically. I am no longer guessing which caller is a patient or asking them to spell their name. Our patients are pleasantly surprised when we greet them by name. Awkward moments of finding out you’ve been talking to an established patient have been completely eliminated!
I really can’t say enough positive things about YAPI. When we signed up for YAPI we found that we can let go of several other systems because YAPI does so much for our practice. Their support is great: anything we need help with they are there for us. We even made requests for some modifications to the system and they have made changes based on our feedback. We have been using YAPI for just about a year and we couldn’t be happier.
Ready to get started?
Let's Be Social!
Copyright © 2009-2019 Practical Dental Solutions LLC. All Rights Reserved.
YAPI™ is a property of Practical Dental Solutions LLC
YAPI POP™ is a property of Practical Dental Solutions LLC
True Paperless™ is a property of Practical Dental Solutions LLC
InstaReview™ is a property of Practical Dental Solutions LLC
PhoneAssistant™ is a property of Practical Dental Solutions LLC