Send Automatic Personalized Communications to Dental Patients
Take your patient communication to an entirely new level. Your patients will appreciate the convenience of non-invasive communications customized to their preference. With e-mail, text messages, and postcard appointment and continuous care reminders, YAPI gets in touch with your patients the way they like to be contacted.
Text Your Dental Patients in Real-Time From Your Computer
Your patients will never feel like just another name in your database. YAPI allows your patients to text back and forth with your practice in real-time via two-way messaging, and your team members can respond directly from their desktop computers. Whether they are running late or need to change their appointment, patients love the personal touch and the ease of communicating with a live person in your practice.
Reduce No-Shows and Last-Minute Cancellations
Put an end to broken appointments with automated, personalized appointment reminders and confirmations.
If you find yourself with an unexpected gap in the schedule, you can send a mass text to your patients who are due for a visit or are already on your ASAP list to fill it quickly.
Reactivate Past-Due Patients
Automate your continuous care and reactivation efforts with our Recall Manager. YAPI searches your database daily to locate unscheduled patients who are either due or past due for hygiene appointments and automatically invites them to return with a sequence of customizable messages and reminders.
Free eBook: "The Science of Appointment Control"
Dealing with no-shows and last-minute cancellations is one of the most significant challenges within dentistry! With this eBook, you will learn how to overcome gaps in your schedule, all while adding better technology to overcome no-shows and last-minute cancellations.
Here’s Why We Stand Out
Here are some of our favorite features that set our appointment reminders and recall apart from others.
Text from Any Desktop
You and your team can reply to any texts from a patient in real-time from any computer in your practice. The best part is that there are no logins or portals. You can reply directly from a convenient pop-up message.
With YAPI Spanish Reminders, your Spanish-speaking patients will not only remember their appointment; they will feel appreciative that you go out of your way to serve their needs.
Tap for More Info
Appointment Reminders sent via text contain a special “Tap for More Info” link. This link is a microsite where patients can view their upcoming appointment details, any upcoming family appointments, your office policies, and any other information you’d like to provide.
Using YAPI, you won’t have to worry about the hassle of any logins in-office. You can quickly and conveniently access all the features you need to communicate with your patients directly from any desktop computer. When working remotely, you can even communicate with patients through our online portal.
What’s New at YAPI?
Running an efficient practice each day starts with having a clear dental meeting huddle agenda. Read our tips on effective huddles.
Irene Iancu built her successful dental practice in Toronto, Canada, from the ground up. Discover why she decided to go digital from day one.
Here are three solid ideas to make your billing more efficient in your practice with dental payment requests via text.