Job Seekers

Customer Success Specialist

YAPI - North Hollywood, CA

We are looking for a technologically savvy Customer Success Specialist to join our Customer Success team.

Our Customer Success Specialists are responsible for working closely with our Implementation Specialists to ensure a successful adoption process for new YAPI users.

Following the implementation plan, our Customer Success Specialists are tasked with teaching new and existing users how to utilize our software efficiently. They help assist clients with mastering the basic features and the advanced functionality of YAPI. Additionally, they advise YAPI users on the best industry practices, ultimately enabling them to maximize utilization. They also provide post-sales support that reinforces the benefits of the company’s software and improves retention.

Software Demonstrator/Representative

YAPI - North Hollywood, CA

We are looking for a self-starting, technologically savvy Software Demonstrator/Representative to join our Sales team. The Software Demonstrator/Representative position is designed to assist our Sales team by performing software demonstrations, as well as thoroughly respond to potential user questions regarding the features, functionality, and benefits of our software during consultative sales calls.

Additionally, they are responsible for determining the needs of prospective users and conducting follow-up calls.