Behind The Smiles Podcast
Join Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you’ll listen to valuable insights from the people who are doing extraordinary things in dentistry.
This week’s episode features Brenda McNulty, Dental Group Director of supportDDS. She talks to us about team building and changing the way that dentists hire and train their teams. In this episode, Brenda teaches us how to hire the right people.
In this week’s episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice.
Christine Hammond joins Dr. Gina to talk about Christine’s experience working as a scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine talks about how the little details matter in a dental office, strategies to gain online reviews, and how to avoid broken appointments and communicate with patients.