About Our Company & Culture at YAPI
What started small, grew big. In 2009, YAPI started as a small custom-designed software solution for Dr. Gina Dorfman’s dental office. By 2011, YAPI came into the market for dental offices, revolutionizing the way thousands practice dentistry. Today, YAPI is known for its innovative technology and amazing company culture.
YAPI Was Born in a Dental Practice
YAPI was co- created by a dentist. Many software platforms cater to multiple industries but YAPI solely focuses on the unique needs and challenges of dentistry. So we understand your frustrations, we know how hard you work, and we’re familiar with the limitations you are faced with. That’s why we are here for you and that’s why we built YAPI.
YAPI Continues To Grow, Everyday
As technology advances, so does YAPI. Our customers are our number one priority, and catering to their needs is what has made our company thrive. Today, thousands love and trust YAPI, and we know you will too!
Meet The People Who Started It All
Dr. Gina Dorfman
Co-Founder and COO
Dr. Gina Dorfman is a practicing dentist and the founder of Dentistry for Kids and Adults.
Dr. Dorfman is a published author and an experienced public speaker. She has contributed to many dental publications and has spoken at many live events throughout the years. Her latest passion is her new podcast, Behind the Smiles.
Dr. Alec Dorfman
Co-Founder and CTO
Dr. Alec Dorfman, is the creative force behind YAPI. With over thirty years of experience in software design and information technology, he has built his professional career in creating innovative software.
Dr. Dorfman is also the founder of Neva Object Technology, an independent software design and consulting company.
Ken Lukach
Co-Founder and CBDO
Ken Lukach is one of the Co-founders of YAPI. Ken has over 20 years of experience in the dental industry, working as an IT consultant.
Today, he oversees business development at YAPI and also works directly with the company’s Partnership Program.
Discover The Values We Hold At YAPI
Do The Right Thing
Doing the right thing is not always the same as doing the easy thing. We strive to always act with integrity. We recognize that our company is made up of humans and that, occasionally, mistakes will happen. Therefore, when something goes wrong, we resolve to do the right thing: own our mistakes, take corrective action, and learn from experience.
Provide Exceptional Service
Our business may be software development, but our success is all about customer service. We always aim to exceed expectations. We encourage our team members to look at our business through the eyes of the customer because we don’t want to stop at delivering what works; we want to go the extra mile to deliver what delights.
Take Responsibility
Doing the right thing is not always the same as doing the easy thing. We strive to always act with integrity. We recognize that our company is made up of humans and that, occasionally, mistakes will happen. Therefore, when something goes wrong, we resolve to do the right thing: own our mistakes, take corrective action, and learn from experience.
Respect The Team
We know that it takes people with different ideas, strength, backgrounds, and interests to create something special. We place a high value on collaboration, and we respect each other’s opinions and contributions.
Think Positively
We hire positive people who can keep an open mind. Instead of coming up with reasons why something cannot be done, our goal is to find a way to do it.
Move Forward
Technology moves quickly, and so do we. We are always moving forward, innovating, and improving. We believe in acting quickly, taking risks, and reaching beyond our boundaries.
Grow
Our company has changed and grown a lot since its inception. It’s always been our goal to grow our business in a way that makes us proud. We hire the best people, and we give them the tools they need to succeed. We embrace change, and we encourage our people to learn and grow with us.
Have Fun
We know that those who love what they do and have fun doing it will always be successful. We work hard, but we remember to have fun. And we always enjoy the time we spend with each other and with our customers.
What’s New at YAPI?
Teledentistry 101: Free eBook
Learn the ins and outs of Teledentistry. Get the information you need so you can continually provide great service to your patients. Free eBook.
Overcoming COVID-19 Office Challenges with YAPI
Many significant advantages come with using YAPI. Overcome challenges brought to your practice from COVID-19 with our software.
Dr. Gina’s Advice: Leading With a Plan
How do we help our teams feel more comfortable? How can we reassure our patients? How do we remain a beacon of calm during these uncertain times?