Our Company Story
What started small, grew big. In 2009, YAPI started as a small custom-designed software solution for Dr. Gina Dorfman’s dental office. By 2011, YAPI came into the market for dental offices, revolutionizing the way thousands practice dentistry. Today, YAPI is known for its innovative technology and wonderful hard-working team.
YAPI Was Born in a Dental Office
YAPI was co-created by a dentist. Many software platforms cater to multiple industries but YAPI solely focuses on the unique needs and challenges of dentistry. So we understand your frustrations, we know how hard you work, and we’re familiar with the limitations you are faced with. That’s why we are here for you and that’s why we built YAPI.
Evolving Dental Technology
As technology advances, so does YAPI. Our customers are our number one priority, and catering to their needs is what has made our company thrive. Today, thousands love and trust YAPI, and we know you will too!
Meet The People Who Started It All
Dr. Gina Dorfman
Co-Founder and CEO
Dr. Gina Dorfman is a practicing dentist and the founder of Dentistry for Kids and Adults.
Dr. Dorfman is a published author and an experienced public speaker. She has contributed to many dental publications and has spoken at many live events throughout the years. Her latest passion is her new podcast, Behind the Smiles.
Co-Founder and COO
Ken Lukach is one of the Co-founders of YAPI. Ken has over 20 years of experience in the dental industry, working as an IT consultant.
Today, he oversees business development at YAPI and also works directly with the company’s Partnership Program.
Discover The Values We Hold At YAPI
Collaborate by Communicating
We recognize that individuals from different backgrounds established the foundation upon which our business is built. We cherish our team members’ strengths and experiences, cultivating a corporate culture that relies upon ongoing collaborations between and across departments, as well as with our users.
We understand that effective communication, interpersonal, and active listening skills are at the forefront of our team members, our users, and the business.
Growth through Innovation
In the tech sphere, only the innovative survive. In 2009, Dr. Gina was dissatisfied with the third party dental software available to her, so she worked with Dr. Alec to build one that focused on the unique pain points of a dental practice. Following true start-up fashion and the lead of our founders, we refuse to settle for the norm.
Our teams have found great success in challenging themselves and their peers to think outside the box, identifying creative solutions to everyday problems. As such, our teams value and rely upon the diversity of each other’s background and knowledge. Moreso, we value the notion that there is always room for growth, development, improvement, and, most importantly, innovation.
Strive for Exceptional Service
Our teams are passionate about helping others. Our goal is to greet users with smiles on our faces and end the call by bringing smiles to theirs.
We encourage our team members to look at our business through the customer’s eyes because we don’t want to stop at delivering what works; we want to go the extra mile to deliver what delights.
Do the Right Thing
Doing the right thing is not always the same as doing the easy thing. We understand that this starts with how we interact with each other and how we treat our employees and customers.
Doing the right thing means cultivating a community in a tech-dominated world, acting with integrity in even the most testing situations.
What’s New at YAPI?
With recent enhancements like mass texting to fill last-minute openings and electronic forms that automatically import to Dentrix, we are ready to reveal more new products!
Don’t let important things go unnoticed. Add more automation to your phone system with YAPI. See what our innovative software can do for you!
Heard of YAPI but not sure what it does? Check out our quick explainer video for dental teams to learn all about our automation and services.