Our company story
What started small grew big
In 2009, Yapi started as a small custom-designed software solution for Dr. Gina Dorfman’s dental office. By 2011, YAPI came into the market for dental offices, revolutionizing the way thousands practice dentistry.
Our Core Values
Our values serve as guiding principles in our day-to-day decision making, shape our culture and behaviors, and set clear expectations for how we work with each other and our clients. They influence every client experience and attract the right talent to our team.
Client-Driven Innovation
We build lasting relationships by listening to our clients and delivering tailored, forward-thinking solutions. Their feedback drives a better product and client experience. We act with urgency, communicate thoughtfully, and solve problems proactively.
Speak the Truth, Share the Why
We speak with candor, listen openly, and create space for questions, feedback, and clarity. We believe in transparency that builds trust. We tell the truth, even when it’s difficult, and we explain the ‘why’ behind our decisions.
Learn, Improve, Repeat
We’re curious, accountable, and always looking to improve. We take pride in solving problems and in learning from the ones we didn’t solve the first time. We own our mistakes, share what we’ve learned, and use those lessons to grow smarter and build better.
Dignity in Engagement
We operate with patience, compassion, and care. We acknowledge others before seeking to be understood, and we revere every voice and perspective.
Own it, Together
As individuals, we take ownership of our work and hold ourselves to high standards. Collectively, we thrive on creating meaningful results that propel the success of the broader organization.