Dental Blog & Resources

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How To Improve Customer Service Over the Phone in 3 Easy Steps

Delivering an exceptional patient experience over the phone is a huge practice builder and can make all the difference in winning a patient for life, yet it can be challenging. If you work at the front office, you probably frequently find yourself juggling calls and...

The Dentist’s Holiday Action Plan

As we approach the end of the year and transition into the holiday season, it becomes a busy time for dental practices. Patients are hurrying in to take advantage of their benefits (perhaps you already sent a ‘Use It or Lose It mail blast’), and you and your team are...

How to Improve Wi-Fi Connection at Your Dental Practice?

An unreliable Wi-Fi connection is frustrating and can disrupt your day. Technology should make things easier for you, not hold you back. Try these easy tricks and fixes to improve your connection. Determine the speed of your current connection. Conduct a speed test...

The Dentist’s Guide to iOS 11

In the past month, we saw the launch of the new iOS 11. We took some time as a team to look over the new update and have picked five of our favorite new features to share with you! The features we have chosen are ones that can work to your benefit in your dental...

Campaign Filtering With YAPI

Targeting the right patients at the right time is key to a successful marketing campaign for any dental practice. If you want to step up your marketing efforts for your practice and bring more patients into your doors, you may want to consider campaign filtering your...

Increase Your Efficiency With Your New Patient Forms

In this brief tutorial, we will outline how to set up the Guided Access feature on your iPad, then enable it in YAPI. This will prevent patients from accidentally exiting out of their forms and having to restart. Step 1: Set up Guided Access on your iPad Launch the...