Preparing in Advance with Treatment Plans and Consents
When an established patient comes back to your practice, you want to be prepared and eliminate yourself from busy work. Preparing in advance by having all consent forms and treatment plans ready to go will save you time and provide a better patient experience. If you...
How Mobile Texting Is Reshaping Dentistry
It was 25 years ago on December 3, 1992, when Canadian engineer, Neil Papworth, discovered a way to send his typed message, “Merry Christmas”, via his personal computer, to his friend’s mobile phone in England. Fast forward 25 years later and most Americans now say...
How To Improve Customer Service Over the Phone in 3 Easy Steps
Delivering an exceptional patient experience over the phone is a huge practice builder and can make all the difference in winning a patient for life, yet it can be challenging. If you work at the front office, you probably frequently find yourself juggling calls and...
The Dentist’s Holiday Action Plan
As we approach the end of the year and transition into the holiday season, it becomes a busy time for dental practices. Patients are hurrying in to take advantage of their benefits (perhaps you already sent a ‘Use It or Lose It mail blast’), and you and your team are...
How to Improve Wi-Fi Connection at Your Dental Practice?
An unreliable Wi-Fi connection is frustrating and can disrupt your day. Technology should make things easier for you, not hold you back. Try these easy tricks and fixes to improve your connection. Determine the speed of your current connection. Conduct a speed test...
The Dentist’s Guide to iOS 11
In the past month, we saw the launch of the new iOS 11. We took some time as a team to look over the new update and have picked five of our favorite new features to share with you! The features we have chosen are ones that can work to your benefit in your dental...
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