Patient Point of View with Ian Young
In this episode of Behind The Smiles, Dr. Gina Dorfman chats with YAPI’s own Marketing expert and Dentistry for Kids and Adult’s patient, Ian Young. Ian has been a patient of multiple dentists in his lifetime and imparts some wisdom on what can make a patient feel uncomfortable v. comfortable, why automation is convenient for a patient, and much more.
This episode is the first of our new series, “Patient Point of View,” in which once a month, Dr. Gina Dorfman interviews dental patients of different demographics with their own unique dental experiences. We hope to give dentists who are listening in a look into the wants, needs, and emotions their patients are having in the chair to know how to better serve those patients.